Can You Get Refunds On Ps Store
This story is from Apr ix, 2019
How to get a refund from the PlayStation Store
Sony
has recently updated its refund/cancellation policy for PlayStation shop purchases. Also, from now, the digital download codes volition not be available as the visitor has stopped the third-party retailers from selling them.
Yet, there are several terms and conditions that are applicable and information technology varies depending upon the content users are trying to return. The new policy covers contents like full games, pre-ordered games, DLC's and subscriptions. But apart from the subscriptions, users won't exist able to get the refund if they accept already started downloading the game or started playing it.
In the case of pre-ordered contents, PlayStation users have the selection to get the complete render until its launch or before pre-loading the game.
Users can now also get the refund for PlayStation Plus but the actual amount can be different from what they have paid. The actual refund amount will be based on how long user has used the service.
Here's our footstep-by-step guide on the refund process.
As the PlayStation does not take the built-in characteristic to reach the support page, users have to use the PS support website to go the refund.
How to request a Refund
Visit 'https://www.playstation.com/get-help/contact-grade/' from whatever browser using a PC or mobile device
From 'PlayStation Network & Account' department select "refund request" from the drop-down list
Fill in all the necessary details in the contact form. The form details includes PSN online ID, email address, DOB and the proper name of purchase.
Alternatively, PlayStation users can also connect to one of the representatives by clicking on the 'Start Chat' push button and ask the refund query. Or users tin can simply ship an email to 'sonyindia.care@ap.sony.com' by providing details mentioned higher up.
One thing to keep in heed that the refund for preordered content tin can only be refunded to the source business relationship, rest all the refunds volition reflect in PSN wallet.
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Source: https://timesofindia.indiatimes.com/gadgets-news/how-to-get-a-refund-from-the-playstation-store/articleshow/68789551.cms
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